SalesInsights™
Understand why you win or lose deals
Introducing NovaceneAI SalesInsights™
Analyze sales interactions quickly and accurately
Built on trusted text analysis technology, SalesInsights helps sales leaders understand why they win or lose deals. The platform aggregates call transcripts and CRM entries to provide the reasons behind wins, losses, retention and churn.
How it works
Filter
Apply filters to see insights by industry, revenue and any other KPI
Interrogate
Ask questions about your data and receive responses in plain language
Verify & Validate
Review the transcripts to find the exact words said during the interactions
Drive cross-functional alignment to support sales goals
Train more effective sales teams
- Pin-point actual tactics & conditions that win deals
- Monitor process & coaching implementation
Sync up marketing and sales objectives
- Produce collateral that nails key differentiators
- Launch highly targeted & relevant campaigns
Customer-driven product roadmaps
- Fix issues that create friction & churn
- Build features that customers actually care about
Revenue Operations orchestration
- Get insights across all interactions
- Aggregate data from all your tools
Make Customer Success a revenue-generating unit
- Detect and address dissatisfaction before it’s too late
- Delight customers by understanding unmet needs
Uncover information about competitors
- Find competitor prices mentioned by your customers
- Understand competitor tactics to win over accounts